Privacy policy

Privacy Policy

Last Updated: march 6,2026 

This Privacy Policy describes how SKINETIC ("we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from skinetic.in (the “Site”) or otherwise communicate with us regarding the Site (collectively, the “Services”).

Our store is powered by Shopify, which allows us to provide our products and services to you.

By accessing or using our Services, you agree to the collection, use, and disclosure of your personal information as described in this Privacy Policy.

Personal Information We Collect

When we use the term “personal information”, we mean information that identifies or can reasonably be linked to you.

We may collect the following types of personal information:

Contact Information

  • Name

  • Email address

  • Phone number

  • Billing address

  • Shipping address

Payment Information

  • Credit card details

  • Debit card information

  • Payment confirmation details

  • Transaction information

(All payment processing is handled securely through trusted payment providers.)

Account Information

  • Username

  • Password

  • Account preferences and settings

Transaction Information

  • Products you view

  • Products added to cart

  • Purchase history

  • Returns and exchanges

Device Information

  • IP address

  • Browser type

  • Device type

  • Operating system

Usage Information

  • Pages visited on the website

  • Time spent on pages

  • Interaction with website features

How We Collect Personal Information

We collect information from several sources:

Directly From You

When you:

  • Create an account

  • Place an order

  • Contact customer support

  • Subscribe to newsletters

Automatically

When you visit our website through:

  • Cookies

  • Log files

  • Tracking technologies

From Service Providers

We may receive data from companies that help operate our business, including payment processors and analytics providers.

How We Use Your Personal Information

We use your information to:

Provide Our Services

  • Process and fulfill orders

  • Manage your account

  • Process payments

  • Arrange shipping and delivery

  • Provide customer support

Improve Customer Experience

  • Personalize your shopping experience

  • Recommend products

  • Improve our website and services

Marketing and Advertising

We may send:

  • Promotional emails

  • Product updates

  • Special offers

You can unsubscribe at any time.

Security and Fraud Prevention

We use information to:

  • Detect fraudulent activity

  • Protect customer accounts

  • Maintain website security

Legal Compliance

We may use personal data to:

  • Comply with legal obligations

  • Respond to legal requests

  • Enforce our policies

Sharing Your Personal Information

We may share your personal information with:

Service Providers

Companies that help run our business, including:

  • Payment gateways

  • Shipping partners

  • Website hosting services

  • Data analytics providers

Shopify

Our store is hosted on Shopify, which processes data to provide and improve the services.

Marketing Partners

To show relevant advertisements and promotions.

Legal Authorities

When required by law or to protect our legal rights.

We do not sell your personal information.

Cookies

Our website uses cookies to improve your browsing experience.

Cookies help us:

  • Understand website traffic

  • Save your preferences

  • Improve website performance

You can disable cookies in your browser settings.

Data Security

We implement appropriate security measures to protect your personal information.

However, no online system is completely secure, and we cannot guarantee absolute security.

Children's Privacy

Our services are not intended for individuals under the age of 16.

We do not knowingly collect personal information from children.

If you believe a child has provided personal information to us, please contact us so we can remove it.

Your Rights

Depending on your location, you may have the following rights:

  • Access your personal information

  • Request correction of incorrect information

  • Request deletion of your data

  • Request transfer of your data

  • Opt-out of marketing communications

You can exercise these rights by contacting us.

Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices of those websites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any updates will be posted on this page along with the updated date.

Contact Us

If you have any questions about this Privacy Policy or your personal information, you can contact us:

Email: info@skinetic.in
Address:
Madhav Platina
Iskcon Temple Road
Jahangir Pura Rander
D-101
Surat, Gujarat 395005
India