Shipping policy

Last Updated: march 06,2026

This Shipping Policy explains how SKINETIC processes and delivers orders placed through our website.

Order Processing Time

All orders are processed within 1–3 business days after payment confirmation.

Orders are not processed or shipped on Sundays or public holidays.

If we experience a high volume of orders, shipments may be delayed slightly. In such cases, we will notify you via email or phone.

Estimated delivery times:

Within India:

Delivery times may vary depending on your location, courier service, and external factors.

Shipping charges are calculated at checkout based on:

In some cases, we may offer free shipping on selected products or promotional offers.

Once your order has been shipped, you will receive a tracking number via email or SMS.

You can track your shipment through the courier company’s tracking website.

Delivery delays may occur due to:

We are not responsible for delays caused by courier companies or external factors beyond our control.

Customers are responsible for providing the correct shipping address.

If an incorrect address is provided and the order has already been shipped, we may not be able to change the delivery address.

Additional shipping charges may apply for resending the package.

If your package arrives damaged, please contact us within 48 hours of delivery with photos or videos of the damaged product.

If a package is lost in transit, we will coordinate with the courier partner to resolve the issue.

If you have any questions about shipping, please contact us:

Email: info@skinetic.in

Address:
Madhav Platina
Iskcon Temple Road
Jahangir Pura Rander
D-101
Surat, Gujarat 395005
India